Team Foodship

Team Foodship

With the rise in global marketplaces and e-commerce platforms, selling food online is now easier than ever before. Busy schedules and a growing desire for convenience are driving more people to order food online. This opens exciting possibilities for your food business. Whether you offer ready-to-eat meals, mouth-watering baked goods, or convenient meal kits, selling online can be a recipe for success.

To establish a successful online food business in Canada, the owner must be organized and follow various regulations and rules. In this blog post, we will guide you through a step-by-step procedure on how to sell food online effectively and increase your credibility as a seller. We will cover everything from regulations to packaging to marketing. 

Let’s dive in and get the action plan ready! 

 1. Legal and Regulatory Considerations  

Every country/state has a different set of rules and regulations you need to abide by in order to start a food business. These rules are made to ensure the health safety of the consumer. Regulations may slightly differ from state to state, but below are some basic things you will need to get legally approved and turn this business into a successful money-making venture.  


  • Annual kitchen inspection by the health department 
  • Valid state business license 
  • A complete kitchen setup with proper storage and sanitary regulations 
  • No pets allowed in the kitchen 
  • A zoning clearance from local government 


Whether you run a home kitchen or commercial kitchen, it’s important to get familiar with local licensing aspects to avoid any legal trouble. Regardless of this information, we recommend you to go through the Cottage Food Laws of your country/state and familiarize yourself with federal regulations set by the Canadian Food Inspection Agency (CFIA) regarding food handling, storage, and labeling to make sure you don’t miss out on any relevant information. 

2. Defining Your Food Business

Success often lies in specialization. Identify a niche – scrumptious gluten-free treats, authentic Mexican meal kits, or healthy prepared lunches. This allows you to focus your offerings and attract a specific customer base. 

Who are your ideal customers? Busy professionals seeking convenience? Health-conscious families? Understanding their needs and preferences allows you to tailor your menu and marketing message. 

3. Branding, Packaging, and labeling

First impression matters! In the case of food, the first impression is the packaging. The packaging must be visually appealing. Use the name, colors, designing, and photography to tell the story of your brand and communicate with your customer visually.  

Every country has its own packaging regulations.  

For example, According to the US law: 

  • List all the ingredients on the packaging 
  • Mention the quantity of each ingredient and net weight of the food 
  • Indicate the name of the company 
  • Make transparency on expiry dates

If you want to sell food online, then mention all of this things in the product description too. 

4. Setting Up Your Online Shop 

To sell food online in Canada, restaurants owner has various options: 

4.1 Your Own Website: A dedicated website offers complete control over branding, helping restaurant owners to improve their online presence and attract new customers. High-quality photos and descriptions showcase your dishes, enticing potential diners. Additionally, integrated ordering systems streamline operations and boost sales. 

setting up online website

4.2 Online Ordering System: After your product is well branded and packaged with regulations, it’s time to level up your business game with an online store. Thanks to all the eCommerce platforms, you don’t need to go all technical to have a well-functioning online store in place.  With platforms like Foodship, it’s even simpler and quicker to kickstart online food business in Canada. Wondering how? Let’s get started and see what we have in store for you-   

  • A well-designed food ordering system  
  • SEO friendly website 
  • Table ordering system 
  • Table reservation system 
  • Mobile App for staff 
  • Loyalty point system 
  • Accept credit cards for payment 
  • Gift card system 
  • Multiple ways to showcase your menu and so much more! 


With all these things, Foodship is zero percent commission-based Food Ordering system with zero Setup fees.  Explore the features of Foodship here.

5. Marketing & Promotion

With your online shop up and running, it’s time to attract customers! Explore marketing strategies to get your delicious offerings noticed: 

  • Social media: Utilize platforms like Instagram and Facebook to showcase mouthwatering food photos and connect with your target audience. 
  • Influencer Outreach: Partner with relevant food bloggers or social media influencers to reach a wider audience and generate buzz. 
  • Content is King: Share recipes, cooking tips, and food stories through blogs or engaging social media posts to build brand identity and establish yourself as a food authority. 

6. Customer Service & Growth

Delighting your customers is key to online success. Provide prompt, friendly customer service to build trust and loyalty. Respond to inquiries quickly and address any concerns with professionalism. 

Feedback is gold! Actively seek customer reviews and use their insights to improve your offerings. Maybe portions need adjusting, or delivery times require tweaking. By constantly evolving based on customer feedback, you can ensure your online food business continues to thrive in Canada’s growing online food market. 

7. Conclusion

By following these steps and constantly evolving based on customer feedback, you can transform your culinary creations into a thriving online business in Canada’s growing online food market. We’ve explored the key steps: Legal and Regulatory Considerations, defining your niche, crafting a strong brand, and building a user-friendly online shop. Remember, excellent customer service and continuous improvement based on feedback are essential for long-term success. The online food market in Canada is booming, offering exciting opportunities for passionate food entrepreneurs. So, unleash your culinary creativity and get started today! 

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